
If you are using separate keys for Tableau Desktop and Tableau Prep Builder, you will need to deactivate both product keys. A product key that starts with TC can be used to activate or deactivate both Tableau Desktop and Tableau Prep Builder. If login-based license management is not being used in your enviroment, you may have one or more separate product keys that you can use to activate Tableau Desktop and Tableau Prep Builder.ĭepending on the type of product key you have, you may have a separate key for Tableau Desktop and Tableau Prep Builder or you may have one key that you can use to activate or deactivate both products.įor example a product key that starts with TD can be used to activate or deactivate Tableau Desktop only. If you get an error and can't activate Tableau Desktop or Tableau Prep Builder using your product key, contact Tableau Support (Link opens in a new window). Note: If the computer or virtual environment is no longer available to deactivate Tableau Desktop or Tableau Prep Builder (for example the computer was lost or stolen), you can activate by signing into Tableau Online or Tableau Server using login-based license management, or use the product key on a new computer. You can activate Tableau Desktop on up to two different computers if they are used by the same person and one computer per user for Tableau Prep Builder.

If you are using Tableau Desktop or Tableau Prep Builder in an environment with login-based license management, you do not need to deactivate any product keys if you want to move your installation to another computer. If you no longer need Tableau Desktop or Tableau Prep Builder on a computer or you want to move it to another computer, deactivate the product key before you uninstall Tableau or you may not have the license available to activate on another computer.
